Responsible Gaming

Responsible gaming is the principle of maintaining a conscious, informed approach to all gambling activities, ensuring entertainment remains enjoyable and safe. rollingslots, accessible via rollingslotz.com, is committed to supporting players in making responsible choices and provides dedicated resources and assistance to help manage gaming behavior at all stages.

Risk Awareness

OBSERVE: Gambling can become problematic if risks and behaviours are not understood. EXPAND: Indicators of gambling-related harm include persistent betting, emotional or financial distress, and preoccupation with gaming outside of play. REFLECT: rollingslots aims to empower users with tools to identify and address these signs according to best practices under Australian (AU) regulatory standards.

Common Signs of Potential Gambling Problems

Spending more time or money on gambling than originally planned
Chasing losses or increasing bets to recover prior losses
Neglecting work, studies, family, or social obligations due to gambling
Borrowing money or selling assets to fund gambling
Feeling anxious, depressed, or irritable when not gambling
Constantly thinking about gambling or planning the next session

Self-Assessment: Responsible Gaming Quick Test

Do you often gamble longer than you intended?
Have you tried to stop gambling but were unsuccessful?
Do you hide your gambling from friends or family?
Has gambling negatively impacted your finances or relationships?
Do you feel restless or irritable when trying to cut down?

If you answer "yes" to more than one question above, consider seeking support or using the responsible gaming tools provided by rollingslots on rollingslotz.com.

Limits & Tools

OBSERVE: Setting clear limits helps control gambling behaviour. EXPAND: AU regulatory frameworks encourage mandatory and voluntary limit-setting to reduce harm. REFLECT: rollingslots offers the following responsible gaming tools, supporting self-regulation and protective mechanisms in alignment with Australian best practices and Curacao licensing requirements.

How to Set Your Deposit Limits

Access Your Account: Log in to your player account at rollingslotz.com.
Navigate to Responsible Gaming: Go to the "My Account" section and select "Responsible Gaming."
Set Deposit Limits:
- Choose to set daily, weekly, or monthly deposit limits.
- Enter the desired limit amount for your selected timeframe.
- Confirm your changes. The new limit becomes effective immediately and cannot be increased for the protection period specified (minimum 24 hours).

Session Time Limits & Breaks

Enable Session Timers: Within "Responsible Gaming," activate session time reminders to monitor your duration online.
Take a Time-Out: Select the "Time-Out" option for temporary breaks (minimum 24 hours, up to 72 hours). Your account is inaccessible during this period.
Adjust Limits Proactively: rollingslots recommends regular review and adjustment of limits as personal circumstances change.

Protective Clause: All changes to limits are processed as per AU regulations; limit increases require a cooling-off period of at least 24 hours, ensuring players are fully protected from impulsive account changes.

Self-Exclusion

OBSERVE: Self-exclusion is an essential safeguard for players experiencing difficulty controlling gambling behaviour. EXPAND: rollingslots incorporates best-practice self-exclusion functionality, aligned with both AU responsible gambling standards and international licensing regulations. REFLECT: The process is transparent, confidential, and prioritizes player well-being, including required legal disclosures and consequences of self-exclusion.

How to Initiate Self-Exclusion

Login and Access: Sign in at rollingslotz.com and navigate to "My Account" > "Responsible Gaming" > "Self-Exclusion."
Choose Exclusion Period:
- Select temporary (minimum 6 months) or permanent self-exclusion (lifetime option).
- Confirm your preferred period; changes are effective immediately.
Final Confirmation: Read and confirm understanding of the consequences (account access disabled, promotional offers suspended, withdrawal limited to available non-bonus funds).
Contact Support: Email [email protected] if you require assistance with the process or encounter technical issues.

Self-Exclusion Consequences

Your account is blocked from login for the chosen exclusion duration or permanently.
No access to games, bonuses, or promotional offers throughout the exclusion period.
Balance withdrawal requests are processed in accordance with standard terms, excluding any active bonus funds.
Early reversal of self-exclusion is not permitted under AU regulations and rollingslots policy, as a protective measure for player safety.

Legal Disclaimer: Self-exclusion is a binding agreement; attempts to re-register or circumvent exclusion will result in further account suspension and notification to relevant regulatory bodies, as per applicable AU and Curacao requirements (valid through 2025).

Support Resources

OBSERVE: External support is vital in addressing gambling-related harm. EXPAND: rollingslots provides verified contacts and descriptions of recognized support organizations relevant for AU and international players. REFLECT: All resources are accessible and confidential, with multi-channel outreach options (2025).

Organization	Contact Details	Description
GAMCARE	www.gamcare.org.uk Helpline: 1800 858 858 (AU) Email: [email protected]	Specialist advice and counselling for those affected by gambling harm, including online live chat for international users.
Gamblers Anonymous	www.gamblersanonymous.org/ga/	Peer-led support groups and 12-step recovery programs, with meetings throughout Australia and global online forums.
National Gambling Helpline (AU)	www.gamblinghelponline.org.au Helpline: 1800 858 858	24/7 confidential counselling, information, and live chat for Australian residents.
European Responsible Gambling Helpline	www.europeanresponsiblegambling.eu	Resources and multilingual support for EU and international players; access to information and online help.

Help for Family

OBSERVE: The effects of gambling can extend to family and friends. EXPAND: rollingslots recognizes family involvement as integral to a successful support network and provides guidance for concerned relatives. REFLECT: Communication, education, and external support resources are strongly encouraged for families seeking assistance.

Guidance for Families and Significant Others

Approach discussions without judgment; express genuine concern and listen actively.
Offer emotional support and encourage the person to seek professional help or engage with external organizations.
Familiarize yourself with gambling-related harm and available support networks.
If necessary, contact a qualified therapist specializing in addiction or seek advice from a local healthcare provider.

Useful family support forums and chats:

For urgent assistance, call the National Gambling Helpline at 1800 858 858 or contact a licensed psychotherapist for personalized guidance.

Operator's Commitment

OBSERVE: Operators are required under AU and Curacao regulatory frameworks to maintain robust internal risk management processes for player safety. EXPAND: rollingslots' obligation extends to proactive player behavior analysis, automated checks, and intervention when risks are detected, in line with current industry and legal standards (valid through 2025). REFLECT: These protocols promote a transparent, accountable environment, upholding player protection as a primary duty.

Internal Risk Management Procedures

Behavior Monitoring: Continuous automated analysis of betting patterns, session time, and login frequency for indicators of risky behavior.
Warning Messages: Players exhibiting signs of potential harm may receive automated or personalized pop-up warnings and resource reminders.
Support Outreach: If a player's activity triggers internal risk thresholds (e.g., excessive deposits, extended play duration), the responsible gaming team may initiate direct contact via the registered e-mail address.
Escalation Protocol: Failure to respond to documented interventions may result in mandatory account review, temporary restrictions, or referral to specialist support services in accordance with AU regulatory guidance and rollingslots policy.

Legal Statement: All monitoring and interventions are conducted in accordance with privacy laws applicable to Australia and rollingslots' Curacao-origin operating license, with all personal data managed securely and confidentially.

Updates

OBSERVE: Notification of policy or procedural changes is a regulatory prerequisite. EXPAND: rollingslots ensures all players are informed of modifications to responsible gaming policies in a timely, transparent manner, in line with AU requirements. REFLECT: Updates are issued via multiple channels for maximum coverage and accessibility.

Significant changes to responsible gaming policies are promptly communicated by e-mail to the address associated with your account on rollingslotz.com.
Notices of updates are also visible as banners or pop-ups upon login and in the "Responsible Gaming" section of the website.
Players are encouraged to regularly review this policy for the latest information.

Last updated: March 2025

Contact & Feedback

OBSERVE: Accessible channels for support and feedback are essential for maintaining responsible gaming standards. EXPAND: rollingslots provides dedicated contact points for responsible gaming queries and feedback, as required by AU and international standards. REFLECT: All communications are treated confidentially and with priority attention by trained staff.

E-mail (Responsible Gaming): [email protected]
General Inquiries: [email protected]

To request assistance with self-exclusion, account limits, or to provide confidential feedback, please use the above e-mail contacts. All requests are handled by the responsible gaming team and processed in accordance with AU regulatory standards and internal procedures.

For the latest information or urgent support, visit rollingslotz.com and refer to the Responsible Gaming help section. Feedback mechanisms may be introduced in the account dashboard by December 2025 as part of continued compliance improvements.