Terms & Conditions

These Terms govern your relationship with the operator of rollingslots ("rollingslotz.com") as of 1 January 2025. Please review the following Terms carefully before accessing or using any part of the site or services.

Definitions

• Operator: Refers to GBL Solutions N.V. (company registration number: 155090, headquarters: Dr. Henri Fergusonweg 1, Curacao), including its subsidiaries (e.g., Ramtinar Techconsult Limited, Cyprus, company registration number: ΗΕ 412602), acting as the legal entity operating rollingslotz.com.
• User/Player: Any individual who registers an account and/or uses the gaming services provided via rollingslots within rollingslotz.com, subject to these Terms and all relevant laws.
• Bet: A monetary or equivalent stake placed on a game or event within the rollingslotz.com platform.
• Bonus: Any promotional offer, extra funds, or spins granted under specific terms for use in eligible games, subject to conditions herein.
• Wager: To place real or bonus funds as stakes on games according to rollingslotz.com rules.
• Account: A personal profile registered by a User for accessing and participating in the services of rollingslotz.com.
• Game(s): All forms of online entertainment, including slots, table games, and live casino offered by rollingslots at rollingslotz.com.
• AU: Refers to Australia, and "AU Laws" to all applicable Australian gambling laws, including federal and state regulations.

Account Registration

OBSERVE: Australian law prohibits gambling by minors and requires account verification for online gambling. Operator obligations include Know Your Customer (KYC) compliance and anti-fraud measures.

EXPAND: All applicants must be at least 18 years old and provide true, complete, and current registration information. Only individuals legally permitted under AU laws and regulations may open or operate an account.

REFLECT: Account registration and management on rollingslotz.com are governed by the following procedures and obligations:

1. Eligibility and Age Verification: Registration is limited to individuals who are 18 years or older and legally permitted to gamble under applicable AU regulations and their place of residence.
2. Account Creation Process:
   • Users must provide accurate personal information during registration, including a valid email address and other requested contact details.
   • Email verification is mandatory before account activation.
   • KYC (Know Your Customer) documents, such as government-issued identification and proof of address, may be requested for identity and age verification, in compliance with anti-money laundering (AML) legislation.
3. User Obligations:
   • It is the User's responsibility to ensure the accuracy and truthfulness of all registration data and to update any changes promptly.
   • Users must maintain the confidentiality of account credentials and notify support immediately in case of suspected unauthorized access.
   • Each user is permitted to register only one active account. Duplicate accounts may be suspended or closed.
4. Account Security: The Operator reserves the right to verify users at any time and may suspend or block access where verification fails, if suspicious activity is detected, or where required by law.
5. Prohibited Jurisdictions: Users located in jurisdictions where online gambling is illegal may not access the platform or register an account.

Regional Compliance Note: In line with AU legislation, the Operator strictly prohibits underage gambling and implements robust verification to ensure compliance.

Betting & Gameplay Rules

OBSERVE: AU law and best practice require clarity regarding bet placement, fairness, and player conduct.

EXPAND: All betting and gameplay on rollingslotz.com adhere to the following operating principles and conduct requirements.

REFLECT: The following rules apply to all betting and gaming activity on rollingslotz.com:

• Bet Placement:
  • Bets can only be placed by Users with sufficient available funds or approved bonuses in their accounts.
  • Minimum and maximum bet amounts are specified per game and visible prior to placement; these limits may be updated in accordance with AU laws.
  • Once confirmed, bets cannot be cancelled, except in cases of proven technical error or operator-approved circumstances.
• Modification & Cancellation: Rollingslots reserves the right to annul or refuse any bet in cases of fraud, suspected collusion, or regulatory violation.
• Gameplay Conduct:
  • Users must act respectfully and lawfully when using live casino features and platform chat; any abusive language, discriminatory remarks, or harassment is strictly forbidden and may result in immediate account suspension.
  • Any attempts to manipulate game results, collude, or commit fraud will lead to account closure and forfeiture of winnings, with notification to relevant authorities if required by law.
• Software Fairness: All games are provided and audited for fairness under Curacao license 8048/JAZ2020-070, valid through 2025.

Regional Compliance Note: All gameplay must comply with Australian regulations, including responsible gaming standards and exclusion of prohibited games for AU residents.

Bonus Terms

OBSERVE: Bonus offers in Australia must not be misleading and require clear disclosure of wagering requirements, prohibited uses, and responsible gambling compliance.

EXPAND: All rollingslots bonuses and promotions are subject to the following terms, with all requirements valid for 2025.

REFLECT:

1. Eligibility & Activation:
   • Bonuses are available only to verified Users with active accounts on rollingslotz.com.
   • Bonus activation requires explicit user opt-in and acceptance of bonus-specific conditions.
2. Wagering Requirements:
   • Each bonus is subject to a wagering requirement, typically stated as a multiple (e.g., 40x) of the bonus amount. Exact numbers-and any updates-are disclosed within promotion details.
   • Bonus funds and related winnings will remain locked until full wagering requirements are met within the specified timeframe, never exceeding 90 days from activation, extending through 2025.
3. Prohibited Games/Actions:
   • Bonuses may not be used on specified restricted games or combined with other active promotions unless otherwise authorized by rollingslots.
   • Abuse, manipulation, or exploitation of bonus offers-including risk-free betting or two-tier play-will result in bonus and winnings forfeiture and possible account suspension.
4. Combining Promotions: Multiple promotions may not be used simultaneously unless explicitly provided. Attempting to circumvent this prohibition may result in disqualification.
5. Regional Compliance Note: All bonus-related communications comply with AU restrictions against misleading advertising and promote responsible use.

Payments & Withdrawals

OBSERVE: Payment and withdrawal processes must comply with AU financial regulations, anti-money laundering (AML), and user transparency standards.

EXPAND: Deposits and withdrawals via rollingslotz.com are processed by GBL Solutions N.V. and, for certain AU and EU transactions, by Ramtinar Techconsult Limited, using secure, authorized methods.

REFLECT: The following terms apply to all payment-related activity on rollingslotz.com:

1. Deposit Methods:
   • Deposits can be made using credit/debit cards, approved e-wallets, bank transfers, and select cryptocurrencies, depending on AU and operator policy.
   • Minimum deposit amounts apply, as published on rollingslotz.com; deposits may be subject to verification procedures before account crediting.
2. Withdrawal Rules:
   • Withdrawals must be requested to the same payment instrument or account used for deposit, where feasible. Proof of ownership may be required under AML policy.
   • Minimum and maximum withdrawal limits apply per transaction and per period (e.g., day, month); current limits are disclosed in the cashier section.
3. Fees & Processing Times:
   • Processing times vary by method but will not exceed five (5) business days, unless delays result from verification requirements. Fees, if any, are stated prior to transaction confirmation.
4. KYC & AML Compliance: The Operator reserves the right to request further KYC documentation before approving deposits or withdrawals to comply with all AU and Curacao AML regulations.
5. Refunds: Bets and bonuses are non-refundable except in cases of technical malfunction or material operator error, as determined by rollingslots in its sole discretion, or where otherwise required by law.
6. Bonus-Related Withdrawals: Funds linked to bonuses subject to wagering requirements cannot be withdrawn until said requirements are fully satisfied.
7. Regional Compliance Note: All payment activity is monitored in compliance with AU anti-money laundering and counter-terrorism financing statutes.

Limitation of Liability

OBSERVE: Australian law requires operators to clearly disclose exclusions of liability, user obligations, and maximum operator liability.

EXPAND: Rollingslots assumes no responsibility for certain types of losses, subject to compulsory non-excludable statutory guarantees under Australian Consumer Law.

REFLECT:

• Operator's Obligations:
  • Games and results are provided according to the highest standards of fairness, as required by license 8048/JAZ2020-070 (valid through 2025), and subject to regulatory supervision.
  • Operator will take reasonable measures to ensure accuracy of account balances, transaction history, and bet outcomes.
• Exclusions of Liability:
  • The operator does not accept liability for any losses arising from technical malfunctions, system or network interruptions, unauthorized third-party access, force majeure events, or your own failure to follow security procedures.
  • No compensation or damages are payable for indirect, consequential, or incidental losses.
  • Where Australian Consumer Law prevents exclusion of certain obligations, statutory warranties will apply as required by law.
• Maximum Compensation: Any compensation due by rollingslots shall in no case exceed the amount of the bet or transaction from which the loss or claim arose.

Regional Compliance Note: Statutory consumer guarantees under Australian law remain unaffected by this clause to the fullest extent required by statute.

Intellectual Property Rights

OBSERVE: All content, graphics, trade names, software, and trademarks on rollingslotz.com are protected by copyright and intellectual property laws.

EXPAND: Use of materials from rollingslotz.com without permission is strictly prohibited and may result in civil or criminal liability.

REFLECT:

• Ownership: All intellectual property, including but not limited to site content, underlying software, trade names, and game interfaces, are exclusively owned or licensed by the operator or its affiliates.
• Permitted Use: Users are granted a limited, non-transferable, non-exclusive license to access and use rollingslotz.com strictly for lawful personal entertainment, subject to these Terms.
• Prohibited Acts: Any copying, distribution, reproduction, modification, publication, or commercial use of site content, including logos and game software, is forbidden without express written authorization from rollingslots.
• Legal Action: Violations may result in immediate account suspension, forfeiture of winnings, and the pursuit of legal remedies against infringing parties.

Privacy & Data Protection

OBSERVE: Data must be processed in accordance with operator's privacy policy and Australian privacy laws (including the Privacy Act 1988, where applicable).

EXPAND: All personal data and transactional information are processed under strict confidentiality and security measures.

REFLECT: By using rollingslotz.com, you consent to the collection, processing, and use of your personal and financial data in accordance with the site's privacy policy. All data is handled in compliance with applicable privacy laws and is not sold or disclosed to unauthorized third parties.

Changes to Terms

OBSERVE: Operators must notify users of changes and clarify user opt-out mechanisms.

EXPAND: Where material amendments are made, users must receive clear notice, with an opportunity to accept or decline updated terms.

REFLECT:

• Notification Procedure: The operator will provide notice of all updates to these Terms by email to registered users and/or a visible site banner prior to the effective date.
• User Options: Continued use of rollingslotz.com constitutes acceptance of the revised Terms. Users may discontinue use of the site in the event of disagreement and, where eligible, request withdrawal of available funds.
• Effective Date: All changes published will be dated, with the current effective version valid as of 1 January 2025.

Termination & Suspension

OBSERVE: Australian law and industry best practice require clarity on account suspension, closure, user redress, and repayment of funds.

EXPAND: Rollingslots maintains the right to terminate or suspend accounts in accordance with these Terms and applicable law.

REFLECT:

1. Grounds for Account Action:
   • Violation of these Terms, suspected or proven fraudulent activity, regulatory breach (including underage gambling), self-exclusion, or failure of mandatory verification procedures.
   • Requests for closure by the User are honored upon written notice to support.
2. Procedure:
   • The operator will notify users of suspension, restriction, or closure via email to the address registered with the account.
   • Where permitted by law and following satisfactory verification, any remaining account funds (excluding bonuses and subject to minimum withdrawal limits and fees) are returned to the User via the verified payment method.
   • Where required by law, such as in the case of regulatory investigation, account funds may be withheld pending resolution.
3. Appeals: Users may request review of suspension or closure by contacting the support team; escalation to independent dispute resolution is available as described below.

Governing Law & Jurisdiction

OBSERVE: All services are licensed and regulated under Curacao law, with dispute jurisdiction adapting to AU regulatory overlay.

EXPAND: Users in Australia contract with GBL Solutions N.V. and subject to both Curacao and applicable Australian regulatory requirements.

REFLECT:

• Applicable Law: These Terms are governed by the laws of Curacao, as operator jurisdiction, subject to non-excludable rights and protections under Australian law for users resident in Australia.
• Dispute Resolution Mechanism:
  • All disputes, claims, or complaints arising under or in connection with these Terms must first be raised via customer support.
  • Where resolution with support is unsuccessful, either party may refer the matter to an independent dispute resolution body or, if mutually agreed, to binding arbitration under Curacao law.
  • Court proceedings may only be commenced in Curacao or in the user's country of residence in accordance with the mandatory consumer law provisions of Australia.
• License Information: Online gaming is provided under Curacao licenses 8048/JAZ2020-070 and 8048/JAZ2020-074 (antillephone N.V.), both valid through 2025.

Regional Compliance Note: For Australian customers, non-excludable statutory consumer protections and complaint avenues under relevant state or federal regulators remain unaffected.

Contact Information

• Customer Support Email: [email protected]
• General Information Email: [email protected]
• Official Website: https://rollingslotz.com
• Legal Address/Headquarters: Dr. Henri Fergusonweg 1, Curacao
• Regional Office (EU Payment Processing): Atho, 6, 1087, Nicosia, Cyprus
• Company Details:
  • GBL Solutions N.V. (Curacao, registration no. 155090, legal entity type: N.V.)
  • Ramtinar Techconsult Limited (Cyprus, registration no. ΗΕ 412602, type: Limited)
• Executive Contact (Operator): GBL Solutions N.V.

For all legal, regulatory, or dispute correspondence, please contact the operator at the above email addresses or the registered head office address listed above. For further information about terms, privacy, and dispute resolution, refer to the contact channels on rollingslotz.com.